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Discussion topic: Sky box not coming on ?

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This message was authored by: Jackwell66

Message posted on ‎01 Jul 2023 12:01 PM

Sky box not coming on ?

Sky q box not working

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎01 Jul 2023 12:29 PM

Re: Sky box not coming on ?

Posted by a Superuser, not a Sky employee. Find out more
@Jackwell66 wrote:

Sky q box not working

Have you tried turning the power on?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎01 Jul 2023 01:51 PM - last edited: ‎01 Jul 2023 01:53 PM

Re: Sky box not coming on ?

Posted by a Superuser, not a Sky employee. Find out more

 

You will have to let us know more on what is not working.

 

If you mean it's not powering up the Sky Q box correctly, try  the Sky Q recovery procedure from power off as described in step 3 here;


https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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