02 Mar 2023 03:29 PM
My sky box is missing,has been stolen ..
02 Mar 2023 03:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@Isko wrote:
My sky box is missing,has been stolen ..
Hi @Isko
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
Looks like you also need the police
02 Mar 2023 04:01 PM
Posted by a Superuser, not a Sky employee. Find out more
Unfortunately as Q boxes are loaned to subscribers, Sky may choose to charge you for its loss (which is why they advise the hardware should be covered by household insurance).
02 Mar 2023 04:14 PM
When you say "lost/stolen", is it in transit from Sky or from your address?
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