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This message was authored by: Benni-1

Sky box and mini box

Both my sky Q box and my mini box do not work


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This message was authored by: Laing1 Answer

Re: Sky box and mini box

Posted by a Superuser, not a Sky employee. Find out more

@Benni-1 wrote:

Both my sky Q box and my mini box do not work


@Benni-1 the first thing to always try is

 

 rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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This message was authored by: Laing1 Answer

Re: Sky box and mini box

Posted by a Superuser, not a Sky employee. Find out more

@Benni-1 wrote:

Both my sky Q box and my mini box do not work


@Benni-1 the first thing to always try is

 

 rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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Reply
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