0

Discussion topic: Sky box and bill

Reply
This message was authored by: Shaunnah1

Sky box and bill

My sky box keeps playing up, when the tele is turned on the screen is blank and none of my channels will come up, I have to reset the internet and wait a while 

I also need my bill reviewing please as I may need to look elsewhere, I can no longer afford it 

 

Reply

All Replies

This message was authored by: PandJ2020

Re: Sky box and bill

Posted by a Superuser, not a Sky employee. Find out more

@Shaunnah1 wrote:

I also need my bill reviewing please as I may need to look elsewhere, I can no longer afford it 

 


No one here can offer you a deal.  You have to contact Sky directly.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Laing1

Re: Sky box and bill

Posted by a Superuser, not a Sky employee. Find out more

@Shaunnah1 wrote:

My sky box keeps playing up, when the tele is turned on the screen is blank and none of my channels will come up, I have to reset the internet and wait a while 

I also need my bill reviewing please as I may need to look elsewhere, I can no longer afford it 

 


@Shaunnah1 Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
This message was authored by: Angel_Aka

Re: Sky box and bill


@Shaunnah1 wrote:

My sky box keeps playing up, when the tele is turned on the screen is blank and none of my channels will come up, I have to reset the internet and wait a while 

I also need my bill reviewing please as I may need to look elsewhere, I can no longer afford it 

 


You've posted on the Sky Q forum but say that you're having to "reset the internet" to get your box working. Do you actually have a Sky Stream puck rather than a Sky Q box?

Reply