@Senna wrote:
My sky minibox is constantly red no matter whether we reset it is press controls
Hi @Senna
Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the mini box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
Failing this
Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on
