Sky app Amazon prime problems

[Rusty79]

I'm already a member for Amazon Prime and its not letting me watch anything, I'm very disappointed in this as I'm paying over the top prices already 

[SlenderRobert]

---

@Rusty79 wrote:

I'm already a member for Amazon Prime and its not letting me watch anything, I'm very disappointed in this as I'm paying over the top prices already 

---

Are you able to log in to the Prime Video app with your Amazon account credentials? Are you getting any sort of error message?

[Rusty79]

It keeps saying watch with prime, I click it, then it brings up the QR code box, I then scan it and it told me to update my payments which I have done and yet it keeps telling me to do this, I have no problem with my payments and this is driving me mad

[Rusty79]

No error messages at all