Sky a mini

[Kel12345]

Sky q mini is stuck on this and the box light is red . I have tried all the normal stuff but box will not go on please someone help me 

 

 

[oldfella]

Hi @Kel12345 

Try the Mini recovery procedure in the following link.

https://www.sky.com/help/articles/sky-q-box-wont-turn-on 

[Kel12345]

Hi thank you for your reply but I have done all of that and the mini box will not come off red and the screen states the same thing as per my 1st post 

[MightyQuinn]

Hi @Kel12345   If you have completed all the steps, then choose need more help, and it provides you with a number to call.

[Kel12345]

Thank you I will try talking to them .