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Discussion topic: Sky Tv broadband issue

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This message was authored by: IainS1

Sky Tv broadband issue

Hi 

 

engineer came today and installed broadband and it seems to be working on all devices such as phones and iPads etc but trying to download a movie is causing issues and the download keeps failing 

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This message was authored by: GD1

Re: Sky Tv broadband issue

Posted by a Superuser, not a Sky employee. Find out more

@IainS1  What Sky TV Box are you using, Sky+HD or Sky Q?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: IainS1

Re: Sky Tv broadband issue

Sky Q is what we use 

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