Discussion topic: Sky TV viewing logs
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Message posted on 20 Jun 2023 01:15 PM
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Sky TV viewing logs
Is there any way to access historic viewing logs?
I had builders in my house recently and they broke my TV but they are refuting it. I don't really have a way to prove it was them so was thinking logs of my Sky TV viewing would help. It's a long shot and I'm open to other suggestions.
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Message posted on 20 Jun 2023 01:22 PM
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Re: Sky TV viewing logs
I'm not aware of there being any kind of record of your viewing history.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 20 Jun 2023 01:38 PM - last edited: 20 Jun 2023 01:43 PM
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Re: Sky TV viewing logs
Sky does potentially harvest usage data from Q hardware: I guess you could try a Subject Access Request under your Data Protection Act rights.
Viewing Data, Usage Data and User Generated Content
Information about how you or your household use, access, view, share, contribute to, or otherwise interact with Sky and/or third-party products, services, content, and websites.
This includes the content you watch and how long you watch it for (we call this viewing activity), as well as content you add to your Playlist (if using Sky Glass or Sky Stream).
https://www.sky.com/help/articles/sky-privacy-and-cookies-notice
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 20 Jun 2023 03:47 PM
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Re: Sky TV viewing logs
Thank you @TimmyBGood. I just found a form for that here https://www.sky.com/help/forms/customer-information-request in case anyone else needs it.
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