Sky TV not working - WIFI Testing not available

[GBroomfield]

Since even before the issues with Sky TV Q box the sky disconnects from the TV and switches off, the wifi is slow and unresponsive - all this for apparently the best sky broadband speeds - nothing short of terrible - can't watch TV, cant check speeds and just general service shocking.

how do i get my TV and sky QBox to work again its been stuck on green and after switching everything off now stuck in amber nothing I do to reset it works and paying for somthing can no longer use - shameful 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147