Sky TV connection

[Jamie6789]

My sky has not been working for past 24 hours. I've tried to turn off from mains. However still not connecting it says no signal 

[Chodley]

Is the TV on the right HDMI input? Is the power light green ?

[Jamie6789]

Yes I believe it is 

[Chodley]

And the green light on the Q? Does it do the blue light glow thing when it powers up?

[Laing1]

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@Jamie6789 wrote:

My sky has not been working for past 24 hours. I've tried to turn off from mains. However still not connecting it says no signal 

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@Jamie6789 does it say no signal or no satellite signal ? 

[Jamie6789]

yes it's saying no satellite signal on my tv so the sky screen doesn't even come up 

[Chodley]

Can you post a photo of this please?

[Jamie6789]

 

[oldfella]

Hi @Jamie6789 

Your message is No Signal (and not No Satellite Signal)

Check that the Q box is indeed connected to input HDMI 1 on your Television.

Also check the the HDMI cable  is securely fitted at both ends.

Also is the Q box on with green led?

If it is press Home 1 0 8 0 Home

on the Q remote.   This will set the Q box to standard 1080i resolution.