Discussion topic: Sky Sports upgrade not working

This message was authored by: Ellie2210 · ‎03 Apr 2023

Hello,

I have recently purchased the sky sports package and it worked for a day. However now it isn't working and is saying I need to upgrade by pressing the red button. Once I press the red button, it says I've already subscribed. I have already tried the viewing card callback, but no change. If someone could help, I would be very grateful!

Thank you!

This message was authored by: Lou19801 · ‎03 Apr 2023

I'm having the same issue

This message was authored by: Laing1 · ‎03 Apr 2023

@Ellie2210 @Lou19801 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

This message was authored by: MRIMMER · ‎12 Apr 2024

I paid for a sky upgrade and it never worked. Can't speak with anyone to resolve. They'll take your money and don't care. Terrible

Discussion topic: Sky Sports upgrade not working

Sky Sports upgrade not working

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