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Discussion topic: Sky Sports NFL

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This message was authored by: Indy5001994

Sky Sports NFL

My Sky Sports NFL keeps going to a black screen after about 10 seconds. Change it to another channel and it seems to be fine. Recordings play ok too. Turned it off at the wall but it keeps on happening. 

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This message was authored by: AnnieLP21

Re: Sky Sports NFL

Mine too - game on channel 5 is ok and other sky sports channel working but not nfl

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This message was authored by: Indy5001994

Re: Sky Sports NFL

Ar least it's not just me. Annoying whoever it affects. 

This message was authored by: nolte

Re: Sky Sports NFL

Posted by a Superuser, not a Sky employee. Find out more

I've had the same issue too on Sky Sports NFL

 

no such issues with redzone on sky sports mix

---------
ROI sky Q Customer.
If you have questions about Sky, please post on the forums and do not send me private messages about them. I'm only a customer like you.
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This message was authored by: Indy5001994

Re: Sky Sports NFL

It's working fine on Sky Go on the iPad. 🤷‍♂️

This message was authored by: Paul281

Re: Sky Sports NFL

Same problem for me and it's only affecting sky sports it seems. 

This message was authored by: Mr+Dunc

Re: Sky Sports NFL

Ditto for me. Come on sky get it sorted!!! 

This message was authored by: james+rayner

Re: Sky Sports NFL

It's been happening all day on Sky Sports on Q 401, 402, 404, 405, and 409. I have rebooted, but it didn't fix it. Sky Q group members on Facebook from Scotland, England, and Wales are saying it's happening to them as well. 

This message was authored by: SL19731

Re: Sky Sports NFL

Same here.  Screen goes black after 10 secs on some Sky sports channels including 401. Assume Sky will be refunding our subscription for today?! 😏

This message was authored by: Mr+Dunc

Re: Sky Sports NFL

Ditto for me. Come on sky get it sorted!!!  Strangely though,  when the recorded version of game is played they is no continuity problem. Guess I'll watch it that way for now

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This message was authored by: Indy5001994

Re: Sky Sports NFL

Hadn't thought of doing that. 🤔

This message was authored by: Stingray27

Re: Sky Sports NFL

Same issue here as well, keeps blacking out.

If I change channel, and go back again, it fails again after a short period.

 

Second Sky Q blacking out issue in a few months, not an impressive record. 👎

This message was authored by: EastmentK

Re: Sky Sports NFL

Ditto as to the same issue as the rest have mentioned.

 

A quick workaround once the screen goes black, seems to be pressing the select button to bring up the fast tv guide & then pressing select a second time, almost as though you're wanting to confirm to watch the current show airing.

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