09 Apr 2023 12:00 PM
So the dog chewed the soundbox remote and I don't seem to be able to find a replacement which includes a universal/compatible make !
Any help would most gratefully be received. We have Sky Q and I have read comments on controlling the sound only !
09 Apr 2023 12:06 PM
Posted by a Superuser, not a Sky employee. Find out more
@Westy63 wrote:So the dog chewed the soundbox remote and I don't seem to be able to find a replacement which includes a universal/compatible make !
Any help would most gratefully be received. We have Sky Q and I have read comments on controlling the sound only !
The Soundbox is not made any longer, have you searched eBay?
22 Feb 2024 07:47 AM
I am in a similar position but in my case the sofa ate and crunched my controller, has anyone found a compatiable controller the one google pointed me to on amazon dose not work, I am aware you can alter most settings via the sky q remote but annoyiningly not the source/input unless someone knows how. So two questions really.
22 Feb 2024 08:49 AM
Posted by a Superuser, not a Sky employee. Find out more
@rogon wrote:I am in a similar position but in my case the sofa ate and crunched my controller, has anyone found a compatiable controller the one google pointed me to on amazon dose not work, I am aware you can alter most settings via the sky q remote but annoyiningly not the source/input unless someone knows how. So two questions really.
Hi @rogon I use my Firetv Stick and FiretvStick remote to operate the Sky Soundbox as I don't always want the Sky Q box on when I turn the tv on.
The Firetvstick remote will also turn the Sky Soundbox off something the Sky Q remote fails to do
The Sky Q remote will change the source/ input by pressing the source button on the Sky Q remote it should bring up a list of your attached devices
For example my list has Live TV Sky Q HDMI 1 Firetv Stick HDMI 2 PS4 HDMI 3 each press of the source button highlights the sorce/input once you highlight your desired device after a few seconds it will select it automatically and switch to HDMI 2 Firetv Stick
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