Discussion topic: Sky Qbox keeps switching off
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Message posted on 15 Jun 2023 05:33 PM
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Sky Qbox keeps switching off
My sky q box keeps switching off any ideas on how to fix?
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Message posted on 15 Jun 2023 05:46 PM
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Re: Sky Qbox keeps switching off
Is it on an open well ventilated shelf?
It could be over-heating with the current hot temperatures.
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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).
Message posted on 15 Jun 2023 05:56 PM
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Re: Sky Qbox keeps switching off
It is an open well ventilated shelf, the box is also two years old. It happened last year too.
I called sky, and hey're sending me a new box
Message posted on 15 Jun 2023 05:57 PM
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Re: Sky Qbox keeps switching off
While you're waiting - check under the box to make sure the fan vent is clear.
================================================
SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).
Message posted on 15 Jun 2023 06:05 PM
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Re: Sky Qbox keeps switching off
@Bahra+50 wrote:
It is an open well ventilated shelf, the box is also two years old. It happened last year too.
I called sky, and hey're sending me a new box
@Bahra+50 If they are sending you a new box it will more than likely be a doorstep swap with DPD remember when doing this TO REMOVE YOUR VIEWING CARD
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
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