@Jenny19711 wrote:
I have received a new sky Q box and viewing card but I'm unable to access any programs on screen message says you need to upgrade your subscription this has been going on since 15th August please help
Has the viewing card and box been paired and activated?
To check:
- Press Home on your Sky Q remote, select Settings, then System Info.
- Select Viewing Card Number, then select Setup. The message "Pairing viewing card" will display, followed by "Viewing card paired".
Card activation usually takes a few minutes, but can take up to four hours. Make sure your Sky Q box remains switched on until your channels are active.
Once you can watch live TV on channel 106, your card has been activated.
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sky Q 2 TB | sky Q Mini | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2
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