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This message was authored by: Graham1024

Sky Q

I'm just wondering whether I can put my sky Q main box behind the telly or not


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This message was authored by: PandJ2020 Answer

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

As long there's enough ventilation and clearance then it should be ok as long as the Bluetooth signal can pass.

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: kop32

Re: Sky Q

Hi @Graham1024 ,

 

I have my main Sky Q box on the wall behind my TV in a dedicated wall mount, as long as air can get around it then it should be fine ( some on here may say different) , I've had no issues with mine in the two years it's been there.

Sky Q Silver x 2 mini box's, VM 1 gb Broadband and Google Nest WiFi Pro.
This message was authored by: PandJ2020 Answer

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

As long there's enough ventilation and clearance then it should be ok as long as the Bluetooth signal can pass.

I am just another Sky customer and my views are my own even if you don't like the answers

Did this answer not help you?

This message was authored by: nigea99

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Graham1024 wrote:

I'm just wondering whether I can put my sky Q main box behind the telly or not


hi @Graham1024 

 

If you are meaning mounting your main box vertically  on a mount directly behind with limited space then we know some customers have done this but we do not recommend it.

 

SKY main boxes are not intended to be vertical & either way require suitable heat dissipation / ventilation

 

If you just mean out of site, with adequate ventilation then that is fine - my main box is in an alcove behind my TV

This message was authored by: Daniel0210

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@kop32 wrote:

I have my main Sky Q box on the wall behind my TV in a dedicated wall mount, as long as air can get around it then it should be fine ( some on here may say different) , I've had no issues with mine in the two years it's been there.


@kop32 

Your signature at the bottom of your post states you have Stream now. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: kop32

Re: Sky Q

@Daniel0210 , I lasted less than 2 weeks with it......😂

Sky Q Silver x 2 mini box's, VM 1 gb Broadband and Google Nest WiFi Pro.
This message was authored by: kop32

Re: Sky Q


@Daniel0210 wrote:

@kop32 wrote:

I have my main Sky Q box on the wall behind my TV in a dedicated wall mount, as long as air can get around it then it should be fine ( some on here may say different) , I've had no issues with mine in the two years it's been there.


@kop32 

Your signature at the bottom of your post states you have Stream now. ..... Signature updated👍


 

Sky Q Silver x 2 mini box's, VM 1 gb Broadband and Google Nest WiFi Pro.
This message was authored by: Daniel0210

Re: Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@kop32 

I'm glad to see I spotted it I suppose. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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