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Discussion topic: Sky Q won’t display 2160 UHD

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This message was authored by: Rochey451

Sky Q won’t display 2160 UHD

Hi,

 

my sky Q won't display UHD as a settings option on LG TV. my main box is ok with UHD and has same TV and has same hdmi cable 

 

any ideas ? 

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This message was authored by: xenon81

Re: Sky Q won’t display 2160 UHD

As your main box is OK, does that mean you're trying on a mini box? If so they don't support UHD.

This message was authored by: Laing1

Re: Sky Q won’t display 2160 UHD

Posted by a Superuser, not a Sky employee. Find out more

@Rochey451 wrote:

Hi,

 

my sky Q won't display UHD as a settings option on LG TV. my main box is ok with UHD and has same TV and has same hdmi cable 

 

any ideas ? 


@Rochey451 as @xenon81 says mini boxes don't have the ability to play UHD it would need a completeredesign of the main box and mini boxes which will now not happen as Sky now has Sky Glass/Stream 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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