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Discussion topic: Sky Q volume issue

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BIG+Al1968
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This message was authored by BIG+Al1968 This message was authored by: BIG+Al1968

Sky Q volume issue

‎07 May 2023 01:45 PM

Hi guys I have sky q but volume not working the volume shows it going up and down but have no volume 

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Q volume issue

‎07 May 2023 03:22 PM

Posted by a Superuser, not a Sky employee. Find out more

First thing to try is restarting your Sky Q box, by switching it off at the plug for 30 seconds or so.

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nigea99
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Re: Sky Q volume issue

‎07 May 2023 03:31 PM

Posted by a Superuser, not a Sky employee. Find out more
@Mark39 wrote:

First thing to try is restarting your Sky Q box, by switching it off at the plug for 30 seconds or so.

Hi @BIG+Al1968 if that doesn't work I suggest you try a full power down (i.e. unplug or switch off at mains) of your TV 

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MightyQuinn
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Re: Sky Q volume issue

‎07 May 2023 03:35 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @BIG+Al1968   Is the audio format set to Normal?

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