@Tank+ager wrote:
More than a few times per week MOST of the TV guide is missing. The only way I can seem to sort it out is to keep carrying out resets. Then I have to go back through the settings setting it all back up how i want the settings. Is there a quicker or easier way to resolve this issue. Thanks 👍🏼
Hi @Tank+ager
Normally a simple reboot will refresh the TV Guide.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
