Discussion topic: Sky Q saying card not active
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Message posted on 19 Feb 2025 07:46 PM
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Sky Q saying card not active
Sky box won't turn on I've rebooted it reset it now the remote won't work!!
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Message posted on 19 Feb 2025 08:13 PM
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Re: Sky Q saying card not active
@Sandra119 wrote:
Sky box won't turn on I've rebooted it reset it now the remote won't work!!
Hi @Sandra119
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
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