0

Discussion topic: Sky Q return

Reply
This message was authored by: Macculus

Sky Q return

I've cancelled my Sky Q subs, and received the packaging to return the equipment. It is unclear whether I need to return the hdmi lead (the included paperwork mentions it, the box only has space and markings for the remote and power cable). Do I need to root out the original HDMI cable? 

Also do I send the box back with the viewing card in it?

Reply

All Replies

This message was authored by: TimmyBGood

Re: Sky Q return

Posted by a Superuser, not a Sky employee. Find out more

@Macculus 

 

They aren't going to be worried about an HDMI cable.

 

You are expected to remove and retain the viewing card, in case you wish to return to Q in the future.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply