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Discussion topic: Sky Q return
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This message was authored by: Macculus
Message posted on 18 Mar 2025 01:07 PM
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Sky Q return
I've cancelled my Sky Q subs, and received the packaging to return the equipment. It is unclear whether I need to return the hdmi lead (the included paperwork mentions it, the box only has space and markings for the remote and power cable). Do I need to root out the original HDMI cable?
Also do I send the box back with the viewing card in it?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 18 Mar 2025 02:02 PM
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Re: Sky Q return
They aren't going to be worried about an HDMI cable.
You are expected to remove and retain the viewing card, in case you wish to return to Q in the future.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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