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Discussion topic: Sky Q remote or box not working

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This message was authored by: Albion3333

Sky Q remote or box not working

I have been a sky customer for a long time. All of a sudden the sky q remote or the q box has sstopped working. I can no longer get TV. I bought a new remote but it would not work so i suspect the q box is the problem.

 

So who do i get in touch with to report the problem ?

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This message was authored by: lettice

Re: Sky Q remote or box not working

Posted by a Superuser, not a Sky employee. Find out more

Try the recovery procedure as detailed in this Sky help article;

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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