30 Jul 2024 02:38 PM
Hello.
Box takes ages to change channels or play recordings. Screen says technical fault or just goes black.
Recording keep freezing.
I have done the reset and updated the software but still same problems.
It is so frustrating that i give up and whatch freeview on other TV.
The box is quite old now.
Not sure what else to do.
Thanks.
31 Jul 2024 08:23 AM
Posted by a Sky employeeHi @Ian+BR
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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