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Discussion topic: Sky Q or mini box issue?

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This message was authored by: Joe68QPR

Sky Q or mini box issue?

So our mini box in our bedroom keeps dropping connection to the main Sky Q box. We've replaced the mini box and it's still happening... so just be the main Sky box but can't get through on chat! Not this option on help just ends up offering another mini box and we've just done that.. any ideas? 

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This message was authored by: PandJ2020

Re: Sky Q or mini box issue?

Posted by a Superuser, not a Sky employee. Find out more

Can you try running the mini closer to the main box?

 

That would hopefully identify if it's a main box or signal issue.

I am just another Sky customer and my views are my own even if you don't like the answers
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