@Tinolewis wrote:
Tv has gone off midway through watching. The sky Q box shows red light and orange light. Nothing changes this?
hi @Tinolewis
If the remote is not physically broken then may I suggest you try a reset of your remote:
Press & Hold the 7 & 9 until the remote's light (red LED above the SKY logo button) flashes 4 times
Then press 1 & 3 together to go through to re-pair with the box and your TV - make sure it has line of sight of the box as until it is paired it uses Infrared
https://www.sky.com/help/diagnostics/sky-q-remotes/setting-up-remote
BTW if you have an android or iOS device the SKY go app availble on these has a Virtual Remote that can be used if the device is on the same network as your SKY Q box
