Sky Q not starting

[Rob+Hoare]

Hi all My main sky Q very often, as in nearly everyday often, will not awake. I have the the one red/orange ish light showing. Only way to awake it is to switch mains on off. The box is not hot, the fan is not running, it's just sitting idle nit awake. It's a 2Tb and new box, although previous one had similar issues. WiFi and extenders around house all talking to each other Any advice please? Rob.

[Daniel0210]

@Rob+Hoare 

What time is this happening (ie; is it the eco standby mode)? 

[Rob+Hoare]

It's when I come to it after a period of non use, so can be morning mainly, will check if eco or not

[Daniel0210]

@Rob+Hoare 

This link will explain why I asked what time it's happening 

https://www.sky.com/help/articles/using-the-standby-settings