0

Discussion topic: Sky Q mini

Reply
This message was authored by: TacksInspector

Sky Q mini

Hi Guys

I was getting a lot buffering when my Q box was wifi connected so I connected the box to my WiFi extender - TP-Link. Via  an ethernet cable in the hope that a wired connection would reduce or even eliminate the buffering. 

Since doing so, each time I switch on my tv I need to reset my Internet connection.

Is there some other setting that I need to adjust? All is ok once I reset the box. Anyone else tried this?

 

 

 

Reply

All Replies

This message was authored by: Anonymous

Re: Sky Q mini

Check your Standby mode, if it is Eco or None change it to Active. This MIGHT solve your problem. Go to settings, then Setup, then Preferences.. On the right look at Standy Mode. If it is not set to Active then that might be your problem. Worth a check methinks, it might fix your problem.

This message was authored by: Daniel0210

Re: Sky Q mini

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

That solution is for a specific issue which (again) in this thread is not the problem. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply