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Discussion topic: Sky Q mini won't turn on

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This message was authored by Lezd This message was authored by: Lezd

Sky Q mini won't turn on

My sky Q mini box suddenly stopped working ! I followed all the guides and still no luck! Now when I turn in on a red "power" light turn on for 2 seconds then nothing! I don't want to pay £50 for a new box.. hellllppp
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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q mini won't turn on

Posted by a Superuser, not a Sky employee. Find out more

@Lezd wrote:
My sky Q mini box suddenly stopped working ! I followed all the guides and still no luck! Now when I turn in on a red "power" light turn on for 2 seconds then nothing! I don't want to pay £50 for a new box.. hellllppp

Hi @Lezd 

Check through the following link.

https://www.sky.com/help/articles/sky-q-box-wont-turn-on 

 

As all Q boxes are rented and owned by Sky they will be replaced if faulty at Sky's expense

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q mini won't turn on

Posted by a Superuser, not a Sky employee. Find out more

@Lezd wrote:
I don't want to pay £50 for a new box.. 

As above - you won't have to.  The rub being it's not yours and has to be returned if you stop your subsciption.

I am just another Sky customer and my views are my own even if you don't like the answers
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