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Discussion topic: Sky Q mini on a different broadband provider

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This message was authored by jcl186 This message was authored by: jcl186

Sky Q mini on a different broadband provider

HI, I am looking to change to full fibre broadband.

can my sky Q mini multiroom boxes work on a different provider?

 

I have been looking but get mixed responses

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This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q mini on a different broadband provider

Posted by a Superuser, not a Sky employee. Find out more

@jcl186 wrote:

HI, I am looking to change to full fibre broadband.

can my sky Q mini multiroom boxes work on a different provider?

 

I have been looking but get mixed responses


Hi @jcl186 

Sky Q can be used with 3rd Party (non Sky) broadband suppliers. Main difference with non Sky Broadband is that when using WiFi,  is that the the Main Q box can only be connected to the router 2.4 Ghz WiFi.

 

Also minis when using WiFi must be connected by WPS to the main Q box and cannot connect to the router directly.

If your minis were previously connected to a Sky Q router and it is a lot further away from the main Q box then it is from the router then you may need a Q WiFi booster.

This message was authored by ftballman This message was authored by: ftballman

Re: Sky Q mini on a different broadband provider

It should work. It may need a little work to reconnect the mini to the main.

Are you with sky broadband now and switching away? If yes there may be some work, if not then there shouldn't be any real issues other than maybe some reconnecting the boxes.

 

This message was authored by digglerthelegend This message was authored by: digglerthelegend

Re: Sky Q mini on a different broadband provider

I have Virgin broadband and never had any issues connecting.

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Sky Q 2TB (V3). 2 x Mini. LG G3 65inch. LG S95 QR 9.1.5 Soundbar. Virgin Media Gig1 Broadband.
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