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Discussion topic: Sky Glass voice control and different provider TV package

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This message was authored by DAJC683 This message was authored by: DAJC683

Sky Glass voice control and different provider TV package

I have Sky Glass and my contract expires 24th Jan.  If I were to change to BT/EE Broadband and TV whilst I think the TV would work, will it still have the voice control "Hello Sky" bit?


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky Glass voice control and different provider TV package

Posted by a Superuser, not a Sky employee. Find out more

@DAJC683 all the information on the limitations of a Sky Glass without an active Sky TV subscription is here: 

 

https://www.sky.com/help/articles/sky-glass-without-a-subscription

 

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Glass voice control and different provider TV package

Posted by a Superuser, not a Sky employee. Find out more

@DAJC683 

 

Voice Control is a subscription feature: it won't function if you aren't paying Sky.

 

https://www.sky.com/help/articles/sky-glass-without-a-subscription 

 

Without a Sky Ultimate TV subscription, you’ll miss out on:

 

The best entertainment from our Sky TV channels.

Access to Sky Originals and Sky Exclusives.

A TV guide bringing together over 150 channels, with restart and live pause on each.

Your personal Playlist, allowing easy access to the next episodes of your favourite shows, all in one place.

Hands-free voice control (Sky Glass TV only).

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Sky Glass voice control and different provider TV package

Posted by a Superuser, not a Sky employee. Find out more

@DAJC683 all the information on the limitations of a Sky Glass without an active Sky TV subscription is here: 

 

https://www.sky.com/help/articles/sky-glass-without-a-subscription

 

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
DAJC683
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This message was authored by DAJC683 This message was authored by: DAJC683

Re: Sky Glass voice control and different provider TV package

Thanks so much. Appreciated.  I probably read that when I first signed up but have slept since then.  

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Glass voice control and different provider TV package

Posted by a Superuser, not a Sky employee. Find out more

@MarkGoldsmith wrote:

@DAJC683 all the information on the limitations of a Sky Glass without an active Sky TV subscription is here: 

 

https://www.sky.com/help/articles/sky-glass-without-a-subscription

 


Although note that the claim by Sky that 'Sky Glass without a Sky Ultimate TV subscription will work like a normal TV'  is somewhat dubious: there's no access to any apps other than the ones Sky themselves curate.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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