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Discussion topic: Sky Q mini not connecting due to distance

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This message was authored by: buttyboy1111

Sky Q mini not connecting due to distance

Hi, I have sky Q Mini but it won't connect to the Sky Q box because it is too far away.

My broadband provider is BT not Sky (because they do a whole house guarantee and our house is long and three storeys high).

it connects when in the same room so it's clearly the distance to where we want it located that is the issue.

Any ideas please?

Thanks in advance.

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This message was authored by: TimmyBGood

Re: Sky Q mini not connecting due to distance

Posted by a Superuser, not a Sky employee. Find out more

@buttyboy1111 

 

Call Sky to request loan of one of their boosters, connect the Mini box over ethernet cable to a BT disk (this won't work wirelessly) or investigate Powerline networking 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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