Sky Q mini box

[Slugwig]

I haven't used my mini box for a very long time and have just reconnected- I'm getting terrestrial channels and I can see my recordings made from the main box, but can't access sport or movies etc

[Laing1]

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@Slugwig wrote:

I haven't used my mini box for a very long time and have just reconnected- I'm getting terrestrial channels and I can see my recordings made from the main box, but can't access sport or movies etc

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@Slugwig  what message are you getting if any if you try to watch sports or movies

[TimmyBGood · Accepted solution]

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@Slugwig wrote:

I haven't used my mini box for a very long time and have just reconnected

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Do you definitely still have an active Multiscreen subscription?

I'd think it's also possible that the Mini is several firmware releases behind the current version and may not behave properly until it's caught up.

[Slugwig]

Yeah, thanks I updated the mini box software and it resolved itself- thanks for responding 

[Slugwig]

Sorted now thanks - software update required to mini box 👍