Discussion topic: Sky Q mini box losing internet connection
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Message posted on 28 Sep 2026 11:04 AM
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Sky Q mini box losing internet connection
My sky q mini box loses internet connection at least once every day. I follow all the directions to re-connect. It works for a while but then loses internet again.
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All Replies
Message posted on 28 Sep 2026 05:42 PM
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Re: Sky Q mini box losing internet connection
@NaNa73 wrote:
My sky q mini box loses internet connection at least once every day. I follow all the directions to re-connect. It works for a while but then loses internet again.
@NaNa73 when you say I follow all the directions to re-connect.
Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting the mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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