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Discussion topic: Sky Q mini box causing massive data transfer slowdowns when connected via ethernet (again)

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This message was authored by: Anonymous

Sky Q mini box causing massive data transfer slowdowns when connected via ethernet (again)

This issue has been raised before but it's seems to be back.  As soon as my Sky Q mini box is connected via ethernet, my Sky Gigafast speedtests drop by over 50%.

 

My normal Sky Gigafast speed test on a iMac connected via ethernet = 900 - 1000Mbps using the black Sky broadband hub (SR203 firmware version 7.03.0509.R)

 

As soon as I conected my Sky Q mini box using ethernet cable, those speed tests plummet to <400Mbps.   Unplug the ethernet cable from the Sky Q mini box and the speed reverts back to normal after a few seconds.

 

After searching this this issue online, this appears to be an old issue which the Sky Q mini box firmware caused.

 

Sky Q mini box is on the latest firmware Q250.000.11.00L

 

 

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This message was authored by: Anonymous

Re: Sky Q mini box causing massive data transfer slowdowns when connected via ethernet (again)

Nice to see nothing changes on this forum...zero response as usual!

This message was authored by: TimmyBGood

Re: Sky Q mini box causing massive data transfer slowdowns when connected via ethernet (again)

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

zero response as usual!


Presumably no other forum users (who are a tiny subset of the total Sky customer base) feel that they have similar circumstances to be able to comment.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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