02 Apr 2024 07:36 PM - last edited: 02 Apr 2024 07:43 PM
This issue has been raised before but it's seems to be back. As soon as my Sky Q mini box is connected via ethernet, my Sky Gigafast speedtests drop by over 50%.
My normal Sky Gigafast speed test on a iMac connected via ethernet = 900 - 1000Mbps using the black Sky broadband hub (SR203 firmware version 7.03.0509.R)
As soon as I conected my Sky Q mini box using ethernet cable, those speed tests plummet to <400Mbps. Unplug the ethernet cable from the Sky Q mini box and the speed reverts back to normal after a few seconds.
After searching this this issue online, this appears to be an old issue which the Sky Q mini box firmware caused.
Sky Q mini box is on the latest firmware Q250.000.11.00L
06 Apr 2024 01:23 PM
Nice to see nothing changes on this forum...zero response as usual!
06 Apr 2024 01:36 PM - last edited: 06 Apr 2024 01:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:
zero response as usual!
Presumably no other forum users (who are a tiny subset of the total Sky customer base) feel that they have similar circumstances to be able to comment.
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