Sky Q main box not working

[Lauren8585]

Hoping someone can help pls. Yesterday sky a box beeped but was working fine until tonight. Followed guidance as no signal shown on tv then got repeat of sky q welcome ads when box restarted??? 

[Addie15]

Hi there, Lauren8585.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Hi @Lauren8585 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.