My box says the internet is not connected but I’ve gone through all the data it tells me and still w

[Golfer5734]

I cannot connect my sky box to the internet but there is nothing wrong as I have a firestick that's working 

[Addie15]

Hi there, Golfer5734. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19]

Hi @Golfer5734 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.