@CassieJ wrote:
Both my main Sky Q box and mini box won't start up. Both have an amber light showing, but nothing is happening. I've tried turning them on and off etc, but the same problem is occuring. I tried the Sky online diagnostic help, and it tells me there's a fault but of course I can't move forward as there's no error message being shown. Any bright ideas?? Thanks
@CassieJ have you tried pressing the amber light as this is also the on button if that works on both boxes then it could be your remotes that are faulty
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
