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Discussion topic: Sky Q losing connection to internet regularly

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This message was authored by: laurakeen

Sky Q losing connection to internet regularly

We recently changed our Broadband provider to Vodafone and despite having an Ethernet cable between our Sky Q box and the Vodafone router the Sky Q box keeps losing the internet connection.  It doesn't appear to be a router or internet issue as all other devices work fine. Only way to (temporarily) sort it seems to be rebooting our Sky Q box each time but then within an hour or so, or overnight, it's lost connection again. 

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