SkyQ stuck in standby every morning

[Liverdelt10]

SkyQ is stuck in standby every morning so I have to unplug then setup again. Don't know if it's getting stuck in eco mode or is just on the way out. 

[oldfella]

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@Liverdelt10 wrote:

SkyQ is stuck in standby every morning so I have to unplug then setup again. Don't know if it's getting stuck in eco mode or is just on the way out. 

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What time in the morning @Liverdelt10 ?

[Daniel0210]

@Liverdelt10 

What time is this happening? Have you tried leaving the box in active or none mode to see if this fixes it? 

[Liverdelt10]

I usually switch tv on about 07:30 but sometimes as late as 9am. The box is on standby at night but I could try leaving it on. I'd imagine it will go into eco and shut off eventually. 
thanks @Daniel0210 @oldfella 

[oldfella]

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@Liverdelt10 wrote:

I usually switch tv on about 07:30 but sometimes as late as 9am. The box is on standby at night but I could try leaving it on. I'd imagine it will go into eco and shut off eventually. 
thanks

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hi @Liverdelt10 

If you use standby mode None then it is necessary to switch the Q box into standby with the remote when not in use.

https://www.sky.com/help/articles/using-the-standby-settings

[Liverdelt10]

Hi. So I didn't switch the box into standby mode and it switched on with the remote this morning no problem. I've switched the the settings to none now so should be able to put into standby tonight. Thanks @oldfella @Daniel0210