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Discussion topic: Sky Q is saying hard drive error

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Avatar for Tara751
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This message was authored by: Tara751

Message posted on ‎30 Apr 2024 06:18 PM

Sky Q is saying hard drive error

Sky Q box

cant record/ pause/ rewind/ play recordings/ download 

just says hard drive problem

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎30 Apr 2024 06:23 PM

Re: Sky Q is saying hard drive error

Posted by a Superuser, not a Sky employee. Find out more

@Tara751 

If you follow this link there should be an option in there to order a new Sky Q box in necessary.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎30 Apr 2024 06:25 PM

Re: Sky Q is saying hard drive error

Posted by a Superuser, not a Sky employee. Find out more
@Tara751 wrote:

Sky Q box

cant record/ pause/ rewind/ play recordings/ download 

just says hard drive problem

@Tara751 try following the link below is should leas to a replacement box 

 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
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