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Discussion topic: Sky Q is not showing Apple TV programmed other than PEACOCK

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This message was authored by: MalIke

Sky Q is not showing Apple TV programmed other than PEACOCK

I have an active Apple TV subscription that I usually access via Sky Q. Today I tried to access Apple TV via Apps in Sky Q but all I could see / access was the 6 month trial for Peacock via Apple.

 

any ideas?

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This message was authored by: oldfella

Re: Sky Q is not showing Apple TV programmed other than PEACOCK

Posted by a Superuser, not a Sky employee. Find out more

@MalIke wrote:

I have an active Apple TV subscription that I usually access via Sky Q. Today I tried to access Apple TV via Apps in Sky Q but all I could see / access was the 6 month trial for Peacock via Apple.

 

any ideas?


Hi @MalIke

Have you tried rebooting the Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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