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This discussion topic has been answered Discussion topic: Sky Q is no longer purchasable online

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This message was authored by: stereohaven

Re: Sky Q is no longer purchasable online

Posted by a Superuser, not a Sky employee. Find out more

I think you are comparing apples with pears there @GardenZen, but sure, I'll bookmark this post set a reminder and see you in a decade 👍🏻

 

Hope I'm still alive!

 

Will he remember?Will he remember?

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
This message was authored by: GardenZen

Re: Sky Q is no longer purchasable online

.... reading your post as I (still can) pop on an 'LP' record phonograph (suddenly popular again!). 😂 Pink Floyd, and you? 😉

This message was authored by: stereohaven

Re: Sky Q is no longer purchasable online

Posted by a Superuser, not a Sky employee. Find out more

@GardenZen wrote:

.... reading your post as I (still can) pop on an 'LP' record phonograph (suddenly popular again!). 😂 Pink Floyd, and you? 😉


As a former DJ, I not only have the records, but I also have the CDs, both sitting next to my Mini Disc collection... 🤣

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
This message was authored by: MarkGoldsmith

Re: Sky Q is no longer purchasable online

Posted by a Superuser, not a Sky employee. Find out more

@GardenZen wrote:

'They' (self proclaimed experts on everything) said ebook readers would wipe out the need for physical books. The 'latest thing' don't ya know.

 

A very long 30 years on from the release of the first ebook reader and physical books still make up 80% of the market. In other works physical books are still THRIVING.

 

Don't be too quick to count chickens before they hatch. Let's see what TV tech (satellite vs stream vs hybrid vs digital terrestrial) we are all using a decade from now. 

 

 


The comparision to ebooks isn't quite the same though, it would be should the actual book publishers decide to stop publishing physical books and only publish via ebooks, which is essentially what the TV/Film production companies and rights owners have decided to do. Also, the markets are completely different, and the TV companies have pretty much always relied on advertising revenue to survive, and the TV advertising market is practically dead now, which is going to make it extremely difficult for TV to go back to how it was if it wanted to.

 

The reason books and music can work as a mixture of digital and physical media, is because those industries can make both digital and physical profitable, but once the TV streaming genie came out of the bottle, the TV companies themselves have practically killed off their traditional method of broadcasting and can in no way revert back as the advertisers have found newer and more cost efficient ways to reach their target audience.

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This message was authored by: Marlu-Nyu

No more Sky Q!

Since Sky Q is not being sold anymore, can it be called a legacy platform? Also, what do you think, is Sky right to "pull the plug" on Sky Q? Sky's contract with SES (the owner of the satellites) ends in 2029.

Source: https://www.ispreview.co.uk/index.php/2025/12/sky-uk-stops-selling-sky-q-online-as-users-nudged-to-g...

This message was authored by: GD1

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@Marlu-Nyu wrote:

Since Sky Q is not being sold anymore, can it be called a legacy platform? Also, what do you think, is Sky right to "pull the plug" on Sky Q? Sky's contract with SES (the owner of the satellites) ends in 2029.

Source: https://www.ispreview.co.uk/index.php/2025/12/sky-uk-stops-selling-sky-q-online-as-users-nudged-to-g...


Your post has been merged to the existing thread discussing same topic, your post is also misleading as you can still order Sky Q over the phone.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: Daniel0210

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@Marlu-Nyu wrote:

Since Sky Q is not being sold anymore, 


@Marlu-Nyu 

Incorrect. Please see the post marked as the answer. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
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This message was authored by: stereohaven

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@Marlu-Nyu wrote:

Since Sky Q is not being sold anymore, can it be called a legacy platform? Also, what do you think, is Sky right to "pull the plug" on Sky Q? Sky's contract with SES (the owner of the satellites) ends in 2029.

Source: https://www.ispreview.co.uk/index.php/2025/12/sky-uk-stops-selling-sky-q-online-as-users-nudged-to-g...


As per @GD1 , you can still order Sky Q,  but the transition to streaming only (from a Sky perspective), has clearly started. 

 

Personally, I do think Sky Q is a legacy product, mainly because I don't expect there to be any new hardware versions released, software updates will be minimal and new features and services are already designed around SoIP (Sky over IP) products, not satellite delivery (or a hybrid).

 

The same happened to Sky+ when Sky Q was released, which was 10 years ago next month..

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
This message was authored by: TimmyBGood

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@Marlu-Nyu 

 

Sky advice is now this:

 

1000009931.jpg

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This message was authored by: simon194

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@Marlu-Nyu wrote:

Since Sky Q is not being sold anymore, can it be called a legacy platform? Also, what do you think, is Sky right to "pull the plug" on Sky Q? Sky's contract with SES (the owner of the satellites) ends in 2029.

Source: https://www.ispreview.co.uk/index.php/2025/12/sky-uk-stops-selling-sky-q-online-as-users-nudged-to-g...


Sky don't really have any choice but to "pull the plug" on Sky Q because the satellites that Sky lease transponders on are reaching the end of their service official lives in 2030/31. SES don't have any plans to replace them.

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This message was authored by: TimmyBGood

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@simon194 wrote:
SES don't have any plans to replace them.

Although they would presumably at least consider it if Sky Group (Comcast) were to commit to another decade or two of data transit: Astra 1P went up in 2024.  That location does serve many times more households in mainland Europe than the potential (and shrinking) market in UK & RoI though.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: mr.tickle

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@stereohaven wrote:

As per @GD1 , you can still order Sky Q,  but the transition to streaming only (from a Sky perspective), has clearly started. 

 

Personally, I do think Sky Q is a legacy product, mainly because I don't expect there to be any new hardware versions released, software updates will be minimal and new features and services are already designed around SoIP (Sky over IP) products, not satellite delivery (or a hybrid).

 

The same happened to Sky+ when Sky Q was released, which was 10 years ago next month..


I take your point, but to be fair, my Sky+HD system is rock solid and fine for all my needs. I'm moving across to SkyQ now (booked for next week) simply because the withdrawal of it from online ordering made me reconsider which system I'd rather be "stuck" on, if there were to be any future changes or restrictions in ordering SkyQ. Of course, with satellites still fully functional and UK Internet not being anything like universal, many customers will want/prefer to record satellite broadcasts, and that customerbase isn't going to just disappear overnight.

 

"Legacy" in computing terms normally mean a previous or outdated system. But if that "previous" system is still clearly being sold in parallel with the newer system, it's not really previous, and it's certainly not outdated when you consider it supports most modern standards (HDR10, HLG and Dolby Atmos-over-DD+ audio) and offers access to more content than the replacement. Also when the previous-previous system (I mean Sky+HD here) is still in active use and being billed, then those lines become blurred, and each person can put their own spin on the word "legacy". I see that discussion as interesting, but fruitless IMHO.

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Enjoying HDR with 4k Blu-Ray, Amazon, YouTube and gaming since 2016.
This message was authored by: TimmyBGood

Re: No more Sky Q!

Posted by a Superuser, not a Sky employee. Find out more

@mr.tickle wrote:
 it's certainly not outdated when you consider it supports most modern standards (HDR10, HLG and Dolby Atmos-over-DD+ audio)

Having only one box per household capable of UHD output (and an overall limit of three boxes in simultaneous use, two of which cannot support the standards you mention) is now a significant weakpoint of the platform, and does reflect its vintage.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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