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Discussion topic: Sky Q flashing blue

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Avatar for Phil77777777
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This message was authored by: Phil77777777

Message posted on ‎28 Jun 2025 05:09 PM

Sky Q flashing blue

Hi I've just bought a 2nd hand Sky Q box. It won't switch on. Flashing blue Q red standby light on. Tried resetting by unplugging etc Tried recovery, the red light flashes orange, box tells me a few minutes and nothing. Flashing blue Q and standby light red Any thoughts please
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Avatar for oj01
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This message was authored by: oj01

Message posted on ‎28 Jun 2025 05:25 PM

Re: Sky Q flashing blue

Posted by a Superuser, not a Sky employee. Find out more
@Phil77777777 wrote:
Hi I've just bought a 2nd hand Sky Q box. It won't switch on. Flashing blue Q red standby light on. Tried resetting by unplugging etc Tried recovery, the red light flashes orange, box tells me a few minutes and nothing. Flashing blue Q and standby light red Any thoughts please

Unfortunately, you've purchased stolen property. I'd advise trying to get your money back. All Q equipment is owned by Sky and cannot be sold or purchased.


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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎28 Jun 2025 05:26 PM

Re: Sky Q flashing blue

Posted by a Superuser, not a Sky employee. Find out more
@Phil77777777 wrote:
Hi I've just bought a 2nd hand Sky Q box. Any thoughts please

@Phil77777777 

Yep, you've just bought stolen property! 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎28 Jun 2025 06:12 PM

Re: Sky Q flashing blue

Posted by a Superuser, not a Sky employee. Find out more
@Phil77777777 wrote:
Any thoughts please

I think it's broken....

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