Sky Q boxes not arrived

[Jebble]

I joined sky on 1st April. I was told my SkyQ boxes would be delivered in 3-5days and they have not arrived yet. Engineer is due to set up next Tuesday. What should I do?

[oldfella]

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@Jebble wrote:

I joined sky on 1st April. I was told my SkyQ boxes would be delivered in 3-5days and they have not arrived yet. Engineer is due to set up next Tuesday. What should I do?

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Hi @Jebble 

Fear not.

All Q TV boxes are delivered by the installer 

[Jebble]

Thank you. I have received my viewing card today, maybe it was this that I was told would be sent to me, not the boxes

[Daniel0210]

@Jebble 

As @oldfella has stated the engineer brings the Sky Q box, any mini boxes, remotes, cables and dish on your installation date. If you've taken Sky Broadband as well the Broadband hub may arrive a day or two before the activation goes live.