0
Discussion topic: Sky Q box
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Davey9
Message posted on 29 May 2026 08:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky Q box
Sky Q box keeps freezing when watching recordings it also keeps disconnecting from WiFi
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: stereohaven
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 30 May 2026 12:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Q box
@Davey9 wrote:Sky Q box keeps freezing when watching recordings it also keeps disconnecting from WiFi
Best place to start is the standard troubleshooting steps here: https://www.sky.com/help/articles/sky-box-problems
At the very least, if it doesn't resolve your issue, it should give you an avenue to get an engineer or box swap if needed.
-------------------------
Was my post helpful or informative to you? Please give it a thumbs up/like.
If my post has solved your problem, great! Please click on "Mark as Answer" under it and share the love!
Was my post helpful or informative to you? Please give it a thumbs up/like.
If my post has solved your problem, great! Please click on "Mark as Answer" under it and share the love!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page