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Discussion topic: Sky Q box

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This message was authored by: Davey9

Sky Q box

Sky Q box keeps freezing when watching recordings it also keeps disconnecting from WiFi 

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This message was authored by: stereohaven

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Davey9 wrote:

Sky Q box keeps freezing when watching recordings it also keeps disconnecting from WiFi 


Best place to start is the standard troubleshooting steps here: https://www.sky.com/help/articles/sky-box-problems 

 

At the very least, if it doesn't resolve your issue, it should give you an avenue to get an engineer or box swap if needed.

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