Sky Q box

[PeteAlexander]

Last month I did a hard reset on my sky Q box today I just have a black screen when I change channels 

does anyone have a number for sky where I can actually talk to a human being please 

[Chodley]

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@PeteAlexander wrote:

Last month I did a hard reset on my sky Q box today I just have a black screen when I change channels 

does anyone have a number for sky where I can actually talk to a human being please 

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There are humans on the normal number once you battle past the levels of bots.

have you been through the Troubleshooter on the website?