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Discussion topic: Sky Q box

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This message was authored by: Mark19782

Sky Q box

My main sky Q is over heating then not working. 

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This message was authored by: Daniel0210

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Mark19782 

Is it to hot to rest your hand on the top of it? Is it in a well ventilated position?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Daniel0210

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Mark19782 

Is it to hot to rest your hand on the top of it? Is it in a well ventilated position?


@Mark19782 

If you can't rest your hand flat on the top of the box firstly unplug it and then post back on this thread to that effect and we can escalate your issue to Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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