0

Discussion topic: Sky Q box

Reply
This message was authored by GlynisF This message was authored by: GlynisF

Sky Q box

Due to old Sky Q box giving messages re data/storage had a new Sky Q box approx 10 days ago. Set up went well and all checked and working fine. However, 6 hours later problems with recordings, blue screen, unable to load listings. We have had to continuously reboot to use it and again this morning we left it unplugged for around 1 hour then rebooted working fine for 2 hours now frozen on recording playback and can't get to home page 

This is frustrating and disappointing can anyone advise as can't seem to find a telephone number to speak to anyone at Sky

Many thanks in advance  

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@GlynisF wrote:

 can't seem to find a telephone number to speak to anyone at Sky

 


Click on 'Need more help?' here https://www.sky.com/help/home

I am just another Sky customer and my views are my own
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion