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Discussion topic: Sky Q box

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This message was authored by GlynisF This message was authored by: GlynisF

Sky Q box

Due to old Sky Q box giving messages re data/storage had a new Sky Q box approx 10 days ago. Set up went well and all checked and working fine. However, 6 hours later problems with recordings, blue screen, unable to load listings. We have had to continuously reboot to use it and again this morning we left it unplugged for around 1 hour then rebooted working fine for 2 hours now frozen on recording playback and can't get to home page 

This is frustrating and disappointing can anyone advise as can't seem to find a telephone number to speak to anyone at Sky

Many thanks in advance  

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@GlynisF wrote:

 can't seem to find a telephone number to speak to anyone at Sky

 


Click on 'Need more help?' here https://www.sky.com/help/home

I am just another Sky customer and my views are my own even if you don't like the answers
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